Technical Consultant

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Job Description

Technical Consultant (GLP0080)

Job Summary:

Location: Reading – RG1 (8 minutes’ walk from Reading station)
Salary: £24,000 – £26,000 (plus 25 days holiday)
Company Type: IT
Contract: Full-time

Our client is looking for a Technical Consultant to join their Reading based team and work on their friendly support desk.

Their focus on customer service, expertise and support has resulted in a highly successful company, which has had steady and consistent growth. You would be joining a small but friendly team, which will support you during your introductory period. An ideal candidate for this role would have 1 years’ experience within an office environment and is willing to continuously learn.

The role:

  • Providing friendly and efficient support to clients and colleagues
  • Log all incoming support requests and decide how to manage them
  • Take responsibility for the resolution of problems, even if you need assistance
  • Maintain an accurate record of calls, emails and discussions

Requirements:

  • 1 years’ experience of working in an office environment
  • Excellent written and verbal communication
  • Good Microsoft Office skills
  • General PC troubleshooting skills
Desirable:
  • Some experience in a technical consultant role
  • Awareness of software development practices
  • Degree in science or computing-based subject

Benefits:

  • 25 days holiday (plus bank holidays)
  • Holidays increment annually up to 30 days
  • Life assurance cover
  • Contributory pension scheme
  • Private medical insurance cover
  • Cycle to work scheme

Do you meet the requirements and have Technical Consultant experience? We’d like to hear from you!

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